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Testimonials
Buying on line takes a great amount of trust. On every site you'll see:
- Great Costumes
- Brilliant Service
- Fast Delivery
But how many times do you hear people saying ?
- Late Delivery
- Poor Quality
- Couldn't contact anyone?
How do you know that we will be different?
It is very difficult for us to prove ourselves to you. Okay, we are an established shop. We have a great reputation both within the trade and with our customers, but you don't know that!
To try and help, we have some testimonials from some of our customers. We hope that these will help you have confidence in our on line service.
But don't forget...
...We offer a FULL MONEY BACK GUARANTEE
if you are not completely satisfied!
Hi
I did receive my order on-time and I was satisfied with the Mary Costume. The medium size was very big for a 6-8 year old but the material was easy to cut just like I was told when I telephoned the store.
Thank you very much for the service I received, if I need costumes in the future I know where to shop.
Lucy Macfarlane 24/10/2006
I hired this from you a while back for a corporate lunch!!
Went down very well.
Thanks,
Arron Wright 12/05/2005
Hi
I thought I sent you a email the day I got him. yeah he is really good. we are going to do a press release with him and the rest of the characters and I will give you a copy of the article for your records. I am really grateful for all your help and I hope that we can work with you in the future.
Thanks again
Anneke Meertens
The Children's Foundation 03/11/2005
Dear Adele
On the 15th October a crowd of us hired some of costumes in aid of a "very young 80 year old birthday....and what a great time we all had.
I thought it would be nice for you to see the final outcome of the night, and to add a big thank you to all your staff for being so patient to this unruly crowd.
Love
INSERT PICTURE
Elvis and co
( Julia Watson)
ps The two Dames, Ali G , Morris Dancer, Bat Man and Robin where to shy to show you the photo's but Elvis was up for it
Hi Adele
Glad you got them back safe and sound! I am very happy for you to use me as a testimonial - I would definitely use you again for fancy dress, I had assumed it would be difficult to hire something 'by post' but you made it very straightforward and easy. I do have some pics on my home computer and will e-mail them to you from there this evening. My daughter enjoyed being a 'loose woman' for the evening a bit too much for my liking!
thanks again
Helen Bronstein 20/06/06
Adele
I just wanted to drop you a line to say thank you for all your help and advise last week when I need to order a Victorian Boys outfit for my son's school trip, the item arrived on the advised delivery date.
I would thoroughly recommend your company to friends and family.
Once again many thanks.
Linda Pinder 11/07/06
Hi Adele
It was all fantastic - thanks so much for arranging everything - the boys all looked fab!
Will definitely give you a call next time we need outfits.
This is the first time we have used you for our corporate fancy dress events. As a special events company it is important that we use a company that provides top quality costumes, to the standard our clients expect from us. The costumes that we received were fantastic, you even included a few spares as a 'just in case!' The costumes were waiting for us at our hotel,
all with our guests' individual names on them. And you made the return really easy by enclosing the return address label and a roll of tape to secure the boxes for their return journey.
All in all the whole hiring process was very easy and we will definitely use you again in the future.
Regards
Helen Gavine 17/07/06
Hi Adele, my son measures 17" from under arm to under arm and his waist is
26" so i'll leave it to you to judge between medium & large.
As i travel around a lot for my job it would be better to get me on my mobile number: xxxxxxxxxxx. I better let it be delivered via a courier so that theres plenty of time if i need to do any adjustments for fit.
Many thanks for your help, i will recommend your company to anyone who,s looking for a fancy dress costume.
Jayne dent 17/07/2006
Another email from Jayne
To all the staff at Props & Frocks, a big thankyou for helping my son & me get dressed up for his Victorian trip at school.
You were so efficient and kept me informed all the time as to sizes etc.
My son won a prize for making the effort to dress up, so it was all worth it.
I will recommend you to any parent that needs to buy a fancy dress outfit. The costume i bought (Victorian Boy) was very well made, i have bought costumes from other places and they have been very poorly stitched.
So once again, many thanks and i look forward to ordering something else again in the near future.
Jayne Dent
24/07/2007
"Adele and her team really came up trumps for us at short notice. We needed 30 rara skirts in corporate colours for a conference and despite the time pressure, including a bank holiday weekend, they delivered ahead of schedule, at a good price and the skirts look great!"
Thanks again
All the best
Lorna
Lorna Thomas
Axiom 05/09/2006
Good morning,
Thank you for sending the wig to me so quickly - it
actually was delivered the next day!
The wig itself, is exactly what i was expecting and
will look fantastic (i hope!) with the rest of my
outfit - expect photos!
Best regards
Lindsey Glennon 22/09/2006
JUST A QUICK NOTE TO LET YOU KNOW I RECIEVED MY DAUGHTERS FANCY DRESS COSTUME THE MORNING AFTER I ORDERED IT.DRESS PERFECT AND MY FAITH IN BRITISH SERVICE HAS BEEN RESTORED!!,MANY THANKS FROM A VERY SATISFIED CUSTOMER.
Andrew 06/12/06
Hi Adele,
The suit is lovely, very friendly and looks just like the small version. We are delighted with it! It was also very easy to deal with you, you seemed to know what we wanted right from the start and at an excellent price as well.
Rennie is making his official debut on January 20th at Wycombe Wanderers (we are their charity of the year) where he will be shaking a bucket in aid of the charity. He made his unofficial debut in Tring High St on December 21st with Rowena Dean our Chief Executive inside!!
I have attached a number of photos which you are welcome to use, I will , I expect get some even better ones at the match next Saturday- I will forward them.
You are most welcome to quote anything in this email or if you would prefer I will write something more detailed- let me know
Once again we are absolutely delighted!
With very best wishes
Lesley
Lesley Gorton
Rennie Bear is a Wycombe Wanderers Supporter!
This is just a little thankyou for your FANTASTIC service. I was very very impressed with the friendly service I received on the phone from Adele and the quick response and great costume.
THANKS AGAIN
Tony & Linda Stabler
Hertfordshire
13/12/06
Audrey Jones
Edinburgh
Marquis / Georgian 03 Blue 3149
Hi Adele - have just sent this back to you recorded delivery.Thank you very much - it was perfect.
18/12/06
Hi Adele
Thanks so much for the dress - I was off yesterday so got it this morning when I got in the office. It looks ab fab and I am sure my daughter Alex will love it !! Will email you over the weekend and let you know her reaction and send to you with a photo if I can. Fantastic service thanks. Regards Suzan Fulcher
26/01/07
Hi Adele,
Sorry that I have not gotten back to you sooner. I am extremely happy with the service prompt professional service I received from you. I will forward pictures of the mascot in action at one of our games as soon as we process them.
I have already recommended you to some of our partners.
We will speak soon,
Regards,
Brandon
20/02/07
If you have something to say, please let us know. We hope it will be nice, but seriously, if you have a complaint or an issue about anything regarding our products or service let us know. We'll do our best to try and rectify it. Contact Us
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